Booking Policy
A minimum of 2 nights reservation is required.
Después de solicitar las fechas de reserva y de proceder a su pago a través de este sitio web, recibirá un correo electrónico de confirmación de su reserva.
In case of doubts, contact by phone: +34 676 953 262 / +34 695 415 370.
To consider:
*** Parties are strictly prohibited. In case of non-compliance, the accommodation will be immediately evicted, losing both the deposit and the total amount paid, ***
It is prohibited to hold barbecues or light a fire outside during the High Fire Danger period, established by the Government of Extremadura, normally from June 1 to October 15.
PAYMENT INFORMATION
Reservations will be confirmed once the deposit payment of €500 is made by bank transfer to the account of LA CAIXA, owner
LA QUIJADA DEL LOBO SL
ES5621007131900200368857
BIC: CAIXESBBXXX (in the case of doing it from a foreign account).
Please include your “full name / booking dates / total number of people” in the transfer subject line.
Then, you must respond with an email attaching proof of payment for the transfer, your valid ID or passport, and the total number of people to be accommodated.
If you have any questions, please contact us by phone: +34 676 953 262 / +34 695 415 370.
*** If you wish to enter before 4:00 p.m. or leave after 12:00 p.m., after consultation, you must pay €50 for each option ***
Cancellation Policy
Confirmed reservations can only be canceled or modified on date by the reservation holder under the following terms:
All cancellations or date changes must be requested by email; Applications by WhatsApp or telephone will not be accepted.
The refund of the deposit will be made to the same account from which the reservation was made, but due to data protection regulations, it will have to be communicated again, since banks do not allow this information to be provided.
Cancellations more than 2 months before the arrival date will have a full refund, less the bank transfer fee. In case of change
date to a more expensive period, payment of the difference will be requested by transfer.
Cancellations at least 30 days prior to arrival date will receive a refund, less a €60 penalty. In case of change of date to a more expensive period, payment of the difference will be requested by transfer.
Cancellations within a period of 30 to 15 days before the arrival date will incur a penalty of €300. In case of change of date to a more expensive period, payment of the difference will be requested by transfer.
Cancellations less than 14 days before the arrival date will not have a refund or the possibility of changing the date.
We will do our best to reschedule your reservation to another date; Therefore, we urge you to communicate your situation to us by email as soon as possible.
****We can tell you that we are very understanding and we will offer the date again, and if the rental is available, we would fully refund the amount of the reservation, even if we are in the same week of said reservation ****
We appreciate your understanding.